Privacy Policy — LinkinLegal.com

LinkinLegal.com ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

We comply with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and other applicable privacy laws.

We collect information that you provide directly to us, information collected automatically when you use our platform, and information from third parties where applicable.

Information you provide directly:

• Full name, email address, phone number, and location when you register an account.
• Professional details if you register as a legal professional, including bar registration number, area of practice, and firm name.
• Communications you send us, including support requests, feedback, and messages exchanged through our platform.
• Payment information processed through our secure third-party payment providers (we do not store full card details).
• Reviews, ratings, or other content you submit on our platform.

Information collected automatically:

• Device information including IP address, browser type, operating system, and device identifiers.
• Usage data such as pages visited, time spent on the platform, links clicked, and search queries.
• Cookies and similar tracking technologies as described in Section 9 below.

Information from third parties:

• If you register or log in using a third-party service such as Google, we may receive basic profile information from that service.
• Publicly available information about legal professionals for verification purposes.

We use the information we collect for the following purposes:

• To create and manage your account and provide our services.
• To match users with suitable legal professionals based on their needs and location.
• To process payments and send transaction-related communications.
• To send service updates, security alerts, and administrative messages.
• To respond to your inquiries, comments, and support requests.
• To send promotional communications, where you have opted in to receive them.
• To monitor and analyse usage trends to improve our platform and user experience.
• To detect, prevent, and address fraud, security breaches, and violations of our Terms and Conditions.
• To comply with applicable legal obligations and enforce our legal rights.

Where applicable under UAE data protection law, we process your personal data on the following legal bases: your consent; the performance of a contract with you; compliance with a legal obligation; and our legitimate interests, provided these do not override your rights and freedoms.

We do not sell your personal information. We may share your information in the following circumstances:

With legal professionals:

When you initiate contact or request a connection, relevant details such as your name, query, and contact information are shared with the relevant legal professional.

With service providers:

We share information with trusted third-party vendors who assist us in operating our platform, including payment processors, hosting providers, analytics services, and email communications providers. These parties are contractually bound to handle your data securely and only for the purposes we specify.

For legal compliance:

We may disclose your information where required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of LinkinLegal, our users, or others.

Business transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our platform.

We retain your personal information for as long as your account is active or as needed to provide our services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you believe your account has been compromised, please contact us immediately at office@linkinlegal.com.

LinkinLegal operates from Dubai, UAE. If you are accessing our platform from outside the UAE, your information may be transferred to and processed in the UAE or other countries where our service providers operate. We take steps to ensure that such transfers comply with applicable data protection laws and that your information remains adequately protected.

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use our site.

We use the following types of cookies:

• Essential cookies: Necessary for the platform to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our platform so we can improve it.
• Preference cookies: Remember your settings and personalisation choices.
• Marketing cookies: Used to deliver relevant promotions, where you have consented.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

Subject to applicable law, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
• Objection: You may object to our processing of your data where we rely on legitimate interests.
• Restriction: You may request that we restrict processing of your data in certain circumstances.
• Portability: You may request a copy of your data in a structured, machine-readable format.
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at office@linkinlegal.com. We will respond to your request within 30 days.

Our platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly. If you believe a minor has provided us with personal information, please contact us at office@linkinlegal.com.

Our platform may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you visit, as we have no control over their content or data practices.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via email or a prominent notice on our platform. Your continued use of LinkinLegal after the effective date of any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

LinkinLegal.com

Email: office@linkinlegal.com

Website: www.linkinlegal.com

Location: Dubai, United Arab Emirates