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Tony Randle

As Partner, Client Technology & Service Improvement, Tony's role is to ensure that we are continuously innovating to meet our clients' changing needs: leveraging new technology as it emerges and always looking where the puck is moving. This applies both to finding smarter, faster and better ways of providing legal services to clients, as well as working with our Director of Shoosmiths EIGHT Connected Services to offer innovative ancillary non-legal solutions to meet our client's needs. Tony is a nationally recognized thought leader and conference speaker on how technology and innovation is impacting positively to improve the outcomes and experience that law firms can give their clients. His team won the Legal Business Legal Tech Team of the Year Award in 2021 and he was listed in The Lawyer Hot100 in 2022. In 2023, he co-wrote the book ‘Legal Practice in the Digital Age’, in which he and his fellow authors explore how the legal profession can adapt and thrive in the years to come. He was also listed in the Financial Time 2023 Innovative Lawyers report. · Shoosmiths LLP

EnglandLegal Technology, Legal Operations

About

Partner at Shoosmiths LLP leading Client Technology & Service Improvement, responsible for leveraging emerging technology and developing innovative ancillary non-legal solutions to enhance legal service delivery. Nationally recognized thought leader and conference speaker: his team won the Legal Business Legal Tech Team of the Year Award (2021); he was listed in The Lawyer Hot100 (2022) and the Financial Times Innovative Lawyers report (2023), and co‑wrote the book 'Legal Practice in the Digital Age' (2023).

Practice areas

Legal TechnologyLegal OperationsClient ServicesInnovation & TransformationAlternative Legal Services

Office

Expertise

Technology-driven legal service deliveryService improvement and process redesignAncillary non-legal/connected servicesLegal innovation strategyThought leadership and conference speakingAuthorship on legal digital transformation

Education

  • University of Exeter — LLB Hons (2:1), 1984

Admissions

  • Qualified, 1987 (England)