Caroline Sheridan

Caroline has built a sophisticated and highly regarded mediation practice. She particularly focuses on the workplace and employment arena where she deals with highly sensitive and complex cases involving multi-party/ multi-cultural stakeholders, but she has a broad commercial and civil practice too which further adds to her credibility. As a highly skilled executive coach with a deep belief that ‘everything is possible’, Caroline brings hope where parties have often had none. In her role as CEO of Sheridan Worldwide, Caroline has won numerous awards from Mediator of the Year to HR and Lloyd’s Market L&D Supplier of the year. Caroline frequently mediates highly emotional and contentious cases concerning allegations of breach of contract, race/sex discrimination, bullying and victimisation, professional negligence, management and union relations, relationship breakdown, partnership disagreements, sales of businesses between two or more individuals to teams and groups, and multi-party complex disputes with regulatory/ international implications. Her sector experience includes partnerships; finance, insurance and banking; cross-border; family businesses; public sector/ healthcare; media and hospitality; the voluntary sector; education; trade unions; and private industry. She has been influential more broadly in creating awareness of the importance of mediation globally. In 2025 she has lectured to the Mediation Institute in Mumbai at its specific invitation. Former Board Director for the Civil Mediation Council (CMC), she now sits on its Mediation Standards Board where she remains instrumental in commissioning content to ensure mediators are trained in mental health/neurodiversity as part of their registration application. Sheridan Worldwide is a regular sponsor of and speaker at mediation-related conferences for a variety of organisations including the CMC and Acas, and provides mediation-related training to clients and their advisers. · CEDR